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United StatesUpdated 9 hours ago

GOLFWANG.COM ORDER AND SHIPPING INFO

Golf Wang ships to all 50 states. Shipping rates and times will vary. Domestic taxes where applicable and will be presented upon check-out.

Don't Tap The Glass LP is available for customers in the US, Mexico, and Canada.

As a reminder, all pre-orders are final sale. No returns. No exchanges. No refunds.

PRE-ORDER INFO

All pre-orders are final sale. No returns. No exchanges. No refunds.

Shipping times will vary and split shipments are possible. Please allow up to 3 weeks for your order to deliver once you have received a shipping notification.

ORDER CANCELLATIONS

All pre-orders are final sale. No returns. No exchanges. No refunds.

INVOLUNTARY RETURNS

If your order is involuntarily returned back to the warehouse, customers will be notified via email used at checkout. Customers have 5-7 business days to respond to the notification regarding if you would prefer to receive a refund in the form of store credit or if you would like us to re-ship your order. Please allow up to 7-14 days for processing and reshipment your new order.

RETURN/EXCHANGE INFO

As a reminder, all pre-orders are final sale. No returns. No exchanges. No refunds.

DAMAGED/RECEIVED THE WRONG ITEM

Please contact Customer Support here for more information.

ACCEPTED PAYMENT METHODS

Golf Wang accepts most major credit cards: Visa, Mastercard, and American Express. Golf Wang also accepts payment via Apple Pay, Shopify Pay, Google Pay, and Paypal. Golf Wang e-gift cards and store credit can also be redeemed at checkout.

FAQ

1. CAN I CHANGE THE SHIPPING ADDRESS FOR MY ORDER?

Please double check that all of your account and order information is correct BEFORE you complete checkout. We are unable to accommodate address changes once a label has been created and tracking information has been sent to the customer.

In the event that your order was shipped to the wrong address, please contact Customer Support here.

2. HOW DO I TRACK MY ORDER?

When your order is shipped, you will receive an email with tracking information. Please allow 24-48 hours for your tracking number to register and update into the courier’s system. 

3. WHAT IS THE STATUS OF MY ORDER?

Once your order has been processed your order ID will appear on your confirmation page. You will also receive an email confirmation with you order ID number. 

When your order is shipped, you will receive an email notification with tracking information.

4. CAN I EDIT MY ORDER AFTER IT'S BEEN PLACED?

Once your payment and order has been processed we are unable to edit or make changes to individual items. Order cancelations must be made before the pre-order sale ends. Your order can be canceled if it has not reached the packing and shipment phase. Once tracking has been confirmed and a tracking number is generated, you will not be able to change your order. You can not cancel your order on

5.  MY ORDER WAS DAMAGED OR INCORRECTLY SHIPPED. WHAT SHOULD I DO?

Please contact Customer Support here for more information.

6. CAN I COMBINE MY ORDERS SO SHIPPING IS CHEAPER?

We are not able to combine orders.

7. WHY DID I RECEIVE A REFUND FOR AN ITEM(S)/ORDER(S) I PURCHASED?

Although availability may be indicated on our site, we cannot guarantee product availability. We reserve the right, without liability or prior notice to revise, discontinue, or cease to make available any or all products or to cancel any order. If this happens, you will be notified.

Refunds can take up to 8-10 business days to process back to the original payment method.

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